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Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

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minus Support-SF9 SilverFast 9
minus 70_apple_osx Apple OSX
OSXOSX: My Plustek/Quato/Canon/Epson/Mediaxscanner was not found on my Mac 64bit system.
Concerns the following scanners:
Plustek:
Opticfilm 7300
Opticfilm 7500i

Quatographic:
Intelliscan 5000

Canon:
Canon 8800F
Canon 8600F

Epson:
Epson 2400 (Photo) / GT-9300UF
Epson 2450 / GT-9700F
Epson V600 / GT-X820
Epson 4490 / GT-X750
Epson V10 / GT-S600
Epson V100 / GT-F650
Epson V300 / GT-F720
Epson V330
Epson V350 / GT-F700
Epson V500 / GT-X770
Epson V600 / GT-X820
Epson 1680 / 1680-Pro / ES-2200

Mediax:
SilverScan 7200Pro

 
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