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In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

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Ассистент-поддержки (FAQ) Быстрый выбор: Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
Manual installation of alias for Photoshop (Mac)

	Symptom:
	No entry for SilverFast in Photoshop's file import menu.

	Problem:
	I want to start SilverFast directly from Photoshop. But unfortunately there's no menu item for SilverFast in the Photoshop menu at > File > Import. How can this be corrected?

	Solution:
	You need to do manually what SilverFast should have done itself automatically during the installation procedure: Please create a shortcut to the SilverFast Photoshop plugin and put this in your Photoshop's Import-Export folder yourself. The detailed description: Open your Finder / hard disk drive Navigate to /Applications/SilverFast Application Locate the Photoshop plug-in file, probably in the sub folder "SilverFast (Scannername)" Note: Since SilverFast 6.5 versions, there's a special file for PS CS 3 and later editions. Create an alias to the plug-in there An alias can be created by selecting the file and then choosing "Make alias" from the finder's "File" menu. Select the newly created alias and select "Copy" from the "Edit" menu Change to the folder /Applications/Photoshop/Plug-ins/Import-Export/ Select "Paste" from the finder's "Edit" menu This action should have created a shortcut in the import/export folder of Photoshop to the SilverFast Photoshop plug-in located in the SilverFast programme folder. Restart Photoshop and check your File>Import plug-in list.

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