:: LaserSoft Imaging

To use all features of our website, it's recommended to enable javascript in your browser!

Quick Links

My Computer does not have a CD drive.

How to activate a SilverFast Software.

I lost my SilverFast 8 Serial number

New USB-C MacBook Connectivity

How do I install the correct driver for my Nikon scanner?

Now available: Individual SilverFast training.

Support Packages for individual Premium support.

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

Support Assistant (FAQ) Quickselect Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
Driver installation in Windows 8

	Symptom:
	ATTENTION! This manual is only required for older SilverFast 8 versions. Since version 8.0.1r51 a certified driver is available. A driver can not be installed in Windows 8. (In case you are using WIndows 8.1 please follow these instructions)

	Problem:
	The driver does not have a Windows 8 signature.

	Solution:
	To install these drivers follow these steps: (You might want to print this out if possible) First open the Settings through the Minus-Button on the lower right-corner of the Windows start screen. Select Change PC-Settings at the bottom of the menu. In the PC settings select General. ->the select Restart Now from Advanced start up. The reboot can take some time. After the reboot a blue selection screen comes up: Choose Troubleshoot. This menu will follow: Choose Advanced Options. Then the following menu appears: Choose Windows Startup Settings. Next click Restart. Now the computer will restart and the boot menu appears. Choose 7) Disable Driver signature Enforcement from the menu. Now windows will start. You can go on with the installation of the unsigned driver. Please be aware that installing unsigned drivers is done on your own risk. If in doubt please contact the driver manufacturer. In most cases this is the manufacturer of the scanner hardware. In case of Nikon and Reflecta devices SilverFast installs the drivers. In case of questions regarding Nikon driver installation please continue here.

Picture-Plugins.com | Business.SilverFast.com