Quick Links







Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
サポートアシスタント (FAQ)
I have several scanners and SilverFast versions. How do I select them?

SymptomSymptom:
I have more than one scanner and want to use them with SilverFast.

ProblemProblem:
I do not know how to start SilverFast for a different device.

SolutionSolution:
SilverFast is individually tailored to each scanner. Each device requires it's own SilverFast module. You can select which scanner to use in the SilverFast welcome screen. It is located right next to the start button.





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