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Mon ordinateur n'a pas de lecteur de CD.

Activation une version de SilverFast.

J‘ai perdu mon numéro de série SilverFast 8.

Connectivité de MacBooks actuels avec le port USB-C

Comment installer le pilote correct pour mon scanner Nikon?

Disponible dès maintenant: Cours de formation individuel sur SilverFast.

Paquet de Support pour du support premium.

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

Assistant de support (FAQ) Choix rapide Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
Upgrades and/or new features activation

	Symptom:
	I bought an upgrade to a bigger version of SilverFast, or extra features for my already existing version of SilverFast. I have installed the new version, however I do not have the upgrade or my new features available. SilverFast never asked for the new serial number to activate the new features.

	Problem:
	At start up, SilverFast searches after serial numbers written in your operating system, and starts with the one available, it will activate only those tools available for the previous serial number. This is also the reason why it never asked for your new serial number after installing the new version or the upgrades.

	Solution:
	Click the button with the letter �i� on the upper left corner of the preview window to open the information window (see next detail) The info window has a button named �credits�, please click on that button to see the serial number you are using, it is likely that your old serial number will be displayed on the lower part of the window, the "credits� button will change for "upgrade�. (see next two detail) After clicking credits you will see something like this After clicking �Upgrade� the serialization window will show up, please put the name and last name you used during your purchase as well as the new serial number and then click activate SilverFast (see next detail). Your new features will now beavailable.

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