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In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.
 
Asistente de soporte (FAQ)
How do I select the image auto adjustment for a batch scan.

SymptomSymptom:
I would like to select the auto adjustment type for batch scans.

SolutionSolution:
The image auto adjustment can be selected in the preferences' Auto tab.


For batch scanning the Auto or Auto CCR types are most likely the most suited ones.

The Auto CCR type will remove color casts from your images if present.
The Auto type will only set the highlights and shadows.

The other types are specialized and would require all images in the batch to be of the same type. 

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