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Support Assistant (FAQ) Quickselect Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
Deleting the SilverFast Preference-Files through the Service-Dialog

	Symptom:
	This steps solves a lot of potential Difficulties. So it should be the first thing you try. Some of these can be: SilverFast previously worked, but suddenly does not start anymore. SilverFast behaves in an unexpected way. SilverFast seems to ignore changes you made.

	Problem:
	I would like to return SilverFast to the state where it still functioned.

	Solution:
	The easiest way to do so is using the Service-Dialog. 1. You open the Service-Dialog using the button which appears to the right of the affected SilverFast version. 2. Select Delete preference files to reset SilverFast to factory defaults. Please note, that this will delete all settings and saved frames! In case you would like to save your preference-files you will have to do so on folder level.

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