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My Computer does not have a CD drive.

How to activate a SilverFast Software.

I lost my SilverFast 8 Serial number

New USB-C MacBook Connectivity

How do I install the correct driver for my Nikon scanner?

Now available: Individual SilverFast training.

Support Packages for individual Premium support.

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.

Support Assistant (FAQ) Quickselect Back -> Home Techsupport OS X support Windows support Device specific support Common pages Tools and GUI overview Basic settings Highlights iSRD/SRD Multi-Exposure NegaFix IT8 calibration VLT & JobManager
My Computer does not have a CD drive.

	Symptom:
	I can not serialise because SilverFast demands a CD to unlock. But my computer does not have a CD drive.

	Problem:
	The SilverFast serial delivered with your scanner is bound to a CD.

	Solution:
	We offer alternative serial numbers which will have your name embedded. These serials do not require a CD to unlock. In the next step we will ask for your current serial data. Your current serial will then be replaced with a new one. Your registered user data will automatically be transferred to the new number. Your old number will become invalid. -> Follow this link to continue <-

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