:: LaserSoft Imaging

To use all features of our website, it's recommended to enable javascript in your browser!

Quick Links

My Computer does not have a CD drive.

How to activate a SilverFast Software.

I lost my SilverFast 8 Serial number

New USB-C MacBook Connectivity

How do I install the correct driver for my Nikon scanner?

Now available: Individual SilverFast training.

Support Packages for individual Premium support.

Support Tool Contact

In case your SilverFast application does not start anymore please download the following tool to contact us. This has the advantage, that it will provide us with your SilverFast support files.

Support Tool for OS X / macOS

Please double-click the DMG to mount it. Execute the included SilverFast Support Tool.

Support Tool for Windows

Please double-click the ZIP archive and extract its content. Start the SilverFast Support Tool.


The JobManager doesn't work the way I want.

Usage Questions

	How do I copy settings from on job entry to the others?
	Solution: -Edit a job entry [pencil icon/double clicking the entry] -Save changes by clicking the pencil icon again -Select the entry by hitting the pencil icon a third time -Mark the entries the settings shall be copied to. (e.g shift+click or by hitting the "select all entries" icon) -Click the "copy settings" icon. (second one from the right in the jobmanager) -In the upcoming menu select the settings you want to copy.
	[More Information ➔]

	My Jobs are not executed. There is a red light next to them.
	Solution: select the job entries you want to reset. Then right click on a job entry and select "reset".
	[More Information ➔]

	My jobs are not saved in the correct format/location.
	Solution: The JobManager has its own "output settings". Check that these are set correctly.
	[More Information ➔]

Picture-Plugins.com | Business.SilverFast.com